Privacy Policy

Welcome to Jaideo Automation India Pvt Ltd. Your privacy is important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, services, and communication channels.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. About Us

Jaideo Automation India Pvt Ltd is a distributor and trading company specializing in HVAC, MEP, firefighting, plumbing, ventilation, industrial automation, and infrastructure-related products and solutions.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Company name
  • Email address
  • Phone number
  • Billing and shipping address
  • GST details (where applicable)

Business Information

  • Purchase Orders (PO)
  • Inquiry details
  • Product requirements
  • Payment information

Technical Information

  • IP address
  • Browser type
  • Device information
  • Website usage data
  • Cookies and analytics data

3. How We Collect Information

Information may be collected through:

  • Website contact forms
  • Email communication
  • Phone calls
  • WhatsApp communication
  • Purchase orders
  • Quotation requests
  • Newsletter or inquiry submissions
  • Website analytics tools

4. How We Use Your Information

We use collected information to:

  • Respond to inquiries
  • Process quotations and orders
  • Coordinate product dispatch and delivery
  • Provide customer support
  • Improve our website and services
  • Send business updates or service-related communication
  • Maintain internal business records
  • Comply with legal and regulatory requirements

We do not sell personal information to third parties.

5. Payment Information

Payments may be processed through:

  • Bank transfer
  • UPI
  • Online payment methods
  • Approved business credit terms

We do not store sensitive banking or card details on our website servers.

6. Cookies & Tracking Technologies

Our website may use cookies and analytics tools to:

  • Improve website performance
  • Understand visitor behavior
  • Enhance user experience
  • Measure website traffic

Users may disable cookies through browser settings if preferred.

7. Sharing of Information

We may share limited information with:

  • Logistics and shipping partners
  • Manufacturers or suppliers
  • Payment processing providers
  • Government authorities when legally required

Information is shared only when necessary for business operations or legal compliance.

8. Data Security

We take reasonable security measures to protect user information from:

  • Unauthorized access
  • Data misuse
  • Loss or disclosure

However, no online platform can guarantee 100% security.

9. Third-Party Links

Our website may contain links to external websites or third-party brands such as:

  • Daikin
  • Honeywell

We are not responsible for the privacy practices or content of external websites.

10. Data Retention

We may retain business and customer information for:

  • Order history
  • Legal compliance
  • Accounting purposes
  • Customer support and future business communication

Retention duration may vary depending on applicable laws and operational requirements.

11. User Rights

Users may request:

  • Access to their personal information
  • Correction of inaccurate information
  • Deletion of data where legally applicable

To make such requests, please contact us using the details below.

12. Children’s Privacy

Our website and services are intended for business and professional use. We do not knowingly collect personal information from children under 18 years of age.

13. Policy Updates

Jaideo Automation India Pvt Ltd reserves the right to update or modify this Privacy Policy at any time without prior notice.

Updated policies will be published on this page.